1. Why choose us to cooperate?
Factory prices, flexible payment terms and professional quality inspection team which has the guarantee for machines and in time after sales service, the damaged spare parts by nature can be changed for free in the one year guarantee time.
There is 12 month guarantee of each Koten brand Machines since customer got the machine. Within one year, the damaged spare parts can be changed for free, and we provide lifetime technology support on line.
3. Delivery Time.
Within 7-30 days after get the deposit. Depends on different machines.
4. What is your package?
What the package we use is strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into the case and there are desiccants will be packed into the machine together.
5. Do you have Installation and Training service if we bought the machines from your company?
The training service will be done by our agency dealer in some countries. If customers request us to dispatch our engineer to their country for installation and training, customers should take all necessary cost, like return flight tickets, hotel, food and salary USD100/day. If customer dipatch their engineer to our factory for training, it is free.
6. Have you sold any machines to our country?
We have to say that there are 100 countries’ customers who have the “KOTEN” brand machines till 2016. Pls check with the sales manager to get more information if you need the machines’ feedback.
7. What is your payment terms?
T/T. If the amount less than USD30,000.00, 30% paid in advance as a deposit, 70% balance paid before shipment.
L/C. If the sales amount above USD30,000.00, 30% paid by T/T as a deposit, 70% balance paid by irrevocable L/C at sight.
By Cash, by western union, credit cards are acceptable.
Special country like Bangladesh or Algeria can be available for 100% by irrevocable L/C at sight.
8. What your company can offer?
Finish binding solutions for different kinds of books, like exercise books for school students, soft cover books, hard cover books and spiral binding books.
Post press machines and paper converting machines, like die cutting, paper cutting, laminating, UV coating, embossing, slitter rewinder, flute laminating, folder gluer,etc.