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Koten Machines Container Loading.
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FAQ.
1. Why choose us to cooperate?
Factory prices, flexible payment terms and professional quality inspection team which has the guarantee for machines, in time after sales service, and more than 15 years experience for exporting. Reputation and quality is what we are considering all the time.
2. Guarantee.
There is 12 month guarantee of each Koten brand Machines since customer got the machine. Within one year, the damaged spare parts can be changed for free, and we provide lifetime technology support on line.
3. Delivery Time.
Within 7-30 days after get the deposit. Depends on different machines.
4. What is your package?
What the package we use is strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into the case and there are desiccants will be packed into the machine together.
5. Do you have Installation and Training service if we bought the machines from your company?
The training service will be done by our agency dealer in some countries. If customers request us to dispatch our engineer to their country for installation and training, customers should take all necessary cost, like return flight tickets, hotel, food and salary USD100/day. If customer dispatch their engineer to our factory for training, it is free.
6. Have you sold any machines to our country?
We have to say that there are 140 countries' customers who have the "KOTEN" brand machines till 2019. Pls check with the sales manager to get more information if you need the machines' feedback.
7. What is your payment terms?
T/T. If the amount less than USD30,000.00, 30% paid in advance as a deposit, 70% balance paid before shipment.
L/C. If the sales amount above USD30,000.00, 30% paid by T/T as a deposit, 70% balance paid by irrevocable L/C at sight.
By Cash, by western union, credit cards are acceptable.
Special country like Bangladesh or Algeria can be available for 100% by irrevocable L/C at sight.
8. What your company can offer?
Exercise Books Making Solutions.
Soft Cover Books Making Solutions.
Hard Cover Books Making Solutions.
Spiral Books Making Solutions.
Postpress and Paper Converting Solutions.
Paper Box Making Solutions.
Rigid Box Making Solutions.
Paper Bag Making Solutions.
Exhibitions and Customers'Meeting.
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Factory Production.
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