FAQ Category

FAQ

  • Q What your company can offer?

    A Exercise Books Ma.
  • Q What is your payment terms?

    A
    T/T. If the amount less than USD30,000.00, 30% paid in advance as a deposit, 70% balance paid before shipment.
    L/C. If the sales amount above USD30,000.00, 30% paid by T/T as a deposit, 70% balance paid by irrevocable L/C at sight.
    By Cash, by western union, credit cards are acceptable.
    Special country like Bangladesh or Algeria can be available for 100% by irrevocable L/C at sight.
  • Q Have you sold any machines to our country?

    A
    We have to say that there are 160 countries' customers who have the "KOTEN" brand machines till 2024. Pls check with the sales manager to get more information if you need the machines' feedback.
  • Q Do you have Installation and Training service if we bought the machines from your company?

    A
    The training service will be done by our agency dealer in some countries. If customers request us to dispatch our engineer to their country for installation and training, customers should take all necessary cost, like return flight tickets, hotel, food and salary USD200/day. If customer dispatch their engineer to our factory for training, it is free.
  • Q What is your package?

    A
    What the package we use is strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into the case and there are desiccants will be packed into the machine together.
  • Q Delivery Time.

    A
    Within 7-30 days after get the deposit. Depends on different machines.
  • Q Guarantee.

    A
    There is 12 month guarantee of each Koten brand Machines since customer got the machine. Within one year, the damaged spare parts can be changed for free, and we provide lifetime technology support on line.
  • Q Why choose us to cooperate?

    A
    Factory prices, flexible payment terms and professional quality inspection team which has the guarantee for machines, in time after sales service, and more than 15 years experience for exporting. Reputation and quality is what we are considering all the time.
  • Q What types of paper boxes can be produced using a paper box making machine?

    A A paper box making machine is versatile and can produce various types of boxes, including folding cartons, corrugated boxes, rigid boxes, and more. The machine can be customized to accommodate different box sizes, shapes, and materials.
  • Q How efficient is the production process with a paper box making machine?

    A The efficiency of a paper box making machine depends on factors such as machine speed, automation level, and operator expertise. With advanced technology and automated features, these machines can significantly increase production rates and reduce labor costs compared to manual box making processes.
  • Q Can a paper box making machine ensure consistent box quality?

    A Yes, a high-quality paper box making machine, like those offered by Koten, is designed to deliver consistent box quality. These machines are equipped with precise measurement systems, folding mechanisms, and gluing systems that ensure accurate box dimensions, seamless folds, and secure adhesion.
  • Q How easy is it to operate a paper box making machine?

    A Operating a paper box making machine requires some training and familiarity with the machine's controls. However, modern machines are designed with user-friendly interfaces and intuitive controls, making it easier for operators to understand and operate the machine effectively. Additionally, suppliers like Koten provide comprehensive training and support to ensure smooth machine operation.
  • Q Can a paper box making machine handle different box designs and customization requirements?

    A Yes, a customizable paper box making machine can handle various box designs and customization requirements. These machines can be adjusted to accommodate different box sizes, shapes, printing options, and finishing techniques. By working closely with the machine supplier, customers can tailor the machine to meet their specific box design and customization needs.
  • Q FAQ

    A
    1. Why choose us to cooperate?
    Factory prices, flexible payment terms and professional quality inspection team which has the guarantee for machines, in time after sales service, and more than 15 years experience for exporting. Reputation and quality is what we are considering all the time.

     

    2. Guarantee.

    There is 12 month guarantee of each Koten brand Machines since customer got the machine. Within one year, the damaged spare parts can be changed for free, and we provide lifetime technology support on line.

     

    3. Delivery Time.

    Within 7-30 days after get the deposit. Depends on different machines.

     

    4. What is your package?

    What the package we use is strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into the case and there are desiccants will be packed into the machine together.

     

    5. Do you have Installation and Training service if we bought the machines from your company?

    The training service will be done by our agency dealer in some countries. If customers request us to dispatch our engineer to their country for installation and training, customers should take all necessary cost, like return flight tickets, hotel, food and salary USD100/day. If customer dispatch their engineer to our factory for training, it is free.

     

    6. Have you sold any machines to our country?

    We have to say that there are 140 countries' customers who have the "KOTEN" brand machines till 2019. Pls check with the sales manager to get more information if you need the machines' feedback.

     

    7. What is your payment terms?

    T/T. If the amount less than USD30,000.00, 30% paid in advance as a deposit, 70% balance paid before shipment.
    L/C. If the sales amount above USD30,000.00, 30% paid by T/T as a deposit, 70% balance paid by irrevocable L/C at sight.
    By Cash, by western union, credit cards are acceptable.
    Special country like Bangladesh or Algeria can be available for 100% by irrevocable L/C at sight.

     

    8. What your company can offer?

    Exercise Books Making Solutions.
    Soft Cover Books Making Solutions.
    Hard Cover Books Making Solutions.
    Spiral Books Making Solutions.
    Postpress and Paper Converting Solutions.
    Paper Box Making Solutions.
    Rigid Box Making Solutions.

    Paper Bag Making Solutions.

    1. Why choose us to cooperate?
    Factory prices, flexible payment terms and professional quality inspection team which has the guarantee for machines, in time after sales service, and more than 15 years experience for exporting. Reputation and quality is what we are considering all the time.

     

    2. Guarantee.

    There is 12 month guarantee of each Koten brand Machines since customer got the machine. Within one year, the damaged spare parts can be changed for free, and we provide lifetime technology support on line.

     

    3. Delivery Time.

    Within 7-30 days after get the deposit. Depends on different machines.

     

    4. What is your package?

    What the package we use is strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into the case and there are desiccants will be packed into the machine together.

     

    5. Do you have Installation and Training service if we bought the machines from your company?

    The training service will be done by our agency dealer in some countries. If customers request us to dispatch our engineer to their country for installation and training, customers should take all necessary cost, like return flight tickets, hotel, food and salary USD100/day. If customer dispatch their engineer to our factory for training, it is free.

     

    6. Have you sold any machines to our country?

    We have to say that there are 140 countries' customers who have the "KOTEN" brand machines till 2019. Pls check with the sales manager to get more information if you need the machines' feedback.

     

    7. What is your payment terms?

    T/T. If the amount less than USD30,000.00, 30% paid in advance as a deposit, 70% balance paid before shipment.
    L/C. If the sales amount above USD30,000.00, 30% paid by T/T as a deposit, 70% balance paid by irrevocable L/C at sight.
    By Cash, by western union, credit cards are acceptable.
    Special country like Bangladesh or Algeria can be available for 100% by irrevocable L/C at sight.

     

    8. What your company can offer?

    Exercise Books Making Solutions.
    Soft Cover Books Making Solutions.
    Hard Cover Books Making Solutions.
    Spiral Books Making Solutions.
    Postpress and Paper Converting Solutions.
    Paper Box Making Solutions.
    Rigid Box Making Solutions.

    Paper Bag Making Solutions.


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Business Tel: +86-577-66887790

Fax: +86-577-65615260

E-mail: Master@cn-koten.com 

Whasapp/Wechat/Mobile: +86-13958895259 

Add:Room 402, Unit One, No.5 Building, North Sunshine Road, Anyang Street, Ruian City, Wenzhou, Zhejiang Province, China. ZIP. 325200

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